Delivery Information

  • Kindly pay exact cash at the time of Delivery if Cash on Delivery (COD) payment mode selected.
  • As a policy, we do not offer personalization service on Cash on Delivery (COD) order(s). If you have questions, please write to infor@apthorse.com
  • All orders will be processed and delivered once payment is received (for Online Bank Transfer) or payments are successfully processed other mode as agreed.
  • For international orders, customers must provide up to 2 weeks in case of Courier and 3-4 weeks in case of Airmail for processing and delivery of orders. In the event of any order that cannot be processed within specified time, Apt Horse will inform the customer at it's earliest.
  • In case the delivery is not made due to incorrect information provided, the customer will not be entitled to any product replacement or refund.
  • Apt Horse would not be liable by way of compensation for any loss (es) suffered by the customer, either directly or as a consequence of any late delivery / miss-delivery / non-delivery for an order.